Returns & Exchanges

Due to the perishable nature of our craft beer and food products, we cannot accept physical returns once items have shipped. However, we are committed to ensuring you enjoy every sip and will provide replacements or refunds for any damaged or incorrect orders.

1

Inspect Your Delivery

Carefully examine your package upon arrival for any signs of breakage, leakage, or incorrect items before disposing of the packaging.

2

Document the Issue

Take clear photographs of the damaged product and the shipping label to help our team process your claim with the carrier.

3

Contact Support

Email our customer service team within 48 hours of delivery with your order number and the photos you captured.

4

Resolution Processing

Once verified, we will immediately issue a refund to your original payment method or ship out a fresh replacement at no additional cost.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing